Items are can only be returned if they are in the same condition as sent and must be unworn. Items must be returned within 7 days from the day of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging and returned within 7 days from purchase.
Earrings, scarves, and headbands are not exchangeable due to hygienic purposes.
If 7 working days elapse and the buyer does not inform us or doesn’t return piece/s in mint condition, we would not allow any exchanges to take place.
We only refund items if they are defective or damaged. If this is the case, send us an email on igioiellidinina@gmail.com and a photo of your product.